Automotive
AI automation agency for automotive suppliers and dealers
We build automotive automation for OEM suppliers and dealer groups whose quality, parts, service and office teams spend hours moving data between portals, spreadsheets and core systems. For suppliers that means PPAP, APQP and EDI releases; for dealers it means DMS data, parts, repair orders and warranty claims, with people approving what goes to the OEM.
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Quick answer
How can AI automation help automotive suppliers and car dealerships?
AI automation helps automotive suppliers by assembling PPAP packages, tracking APQP open items and reconciling EDI releases with the ERP. For dealer groups, it checks warranty claims against repair order data from CDK or Reynolds, follows up on special-order parts and sends repair status updates, with people approving what goes to the OEM.
- PPAP packages are assembled and checked for missing elements before engineer sign-off
- Warranty claims are pre-checked against repair order data to catch missing items
- CDK and Reynolds access goes through approved routes your contract allows
- Fixed quote after a free review, with typical timelines of 1 to 8 weeks
01
The biggest time sinks for automotive suppliers and dealers
Automotive has two very different businesses under one name, but both deal with heavy, OEM-driven paperwork. Suppliers answer to customer portals, quality manuals and release schedules. Dealers answer to factory warranty rules, DMS data and customers who expect fast service updates.
These are the tasks we hear about most often:
- PPAP packages assembled by hand: PFMEA, control plans, dimensional results, PSWs and material certs
- APQP timing charts and open items tracked in spreadsheets across program launches
- EDI 830 forecasts and 862 releases reconciled against the production plan, and 856 ASNs checked
- Warranty claims built from repair orders, with rejections and chargebacks reworked line by line
- Parts special orders, obsolete stock and inter-store transfers tracked outside the DMS
- Service advisors calling or texting customers for status updates and approvals on repair orders
02
What we automate for OEM suppliers
For tier 1 and tier 2 suppliers, the focus is quality records and customer communication. We build workflows that collect PPAP elements from engineering and quality, check that every required document is present for the submission level, and assemble the package for a quality engineer to review. APQP open items can be tracked with owners and due dates, with escalations before a gate review.
On the supply side, we read customer EDI releases and portal schedules, compare them with the ERP plan and flag changes that affect material or capacity. Customer complaints and 8D reports can be logged, routed and tracked to closure, with scorecard data pulled into one dashboard.
WHAT WE BUILD
What we automate for automotive
Typical automations, each scoped and quoted at a fixed price after a free review.
PPAP package assembly
Required elements for the submission level are collected from engineering and quality folders, missing items flagged, and the package compiled for a quality engineer to sign.
APQP open-item tracking
Launch tasks from your APQP timing plan are tracked with owners and due dates, with reminders and an escalation list before each gate review.
EDI release reconciliation
Incoming 830 and 862 releases are compared with the ERP plan, and quantity or date changes beyond a threshold are flagged to scheduling.
Warranty claim pre-check
Repair order data from the DMS is checked for op codes, story lines, parts and photos before submission, and AI drafts the cause and correction text.
Parts special-order follow-up
Special-order parts are tracked from order to arrival, customers and advisors are notified on arrival, and aged parts are reported weekly by store.
Repair order status updates
Changes in RO status and inspection results trigger customer updates through your texting tool, with consent checked and replies routed to the advisor.
8D and complaint tracking
Customer complaints are logged from email or portals, an 8D record is opened and each discipline is tracked to closure with due-date alerts.
03
What we automate for dealer groups
Dealer groups usually start with fixed operations. Warranty claims can be checked against repair order data before submission, so missing story lines, labor op codes or photos are caught by the warranty administrator instead of the factory. Rejected claims are logged by reason so patterns become visible across stores.
Parts teams benefit from automated special-order follow-up, aging reports and transfer suggestions across rooftops. In service, repair order status and multi-point inspection results can trigger customer updates through your existing texting tool, and accounting can receive daily DMS extracts reconciled for each store.
04
AI agents in automotive
AI is useful where automotive data arrives as text. A model can read technician notes and draft the cause, complaint and correction story for a warranty claim, which the warranty administrator edits and submits. It can also read a customer's quality manual or PPAP requirements and produce a checklist for a new part number.
AI voice agents can answer routine service calls such as hours, appointment changes and repair status, using live data from your scheduling tool, and hand anything else to a BDC agent or advisor. For suppliers, an internal agent can answer questions such as which part numbers have PPAP pending for a customer.
05
Automotive software we connect
For dealers, core systems include CDK Global, Reynolds and Reynolds, Dealertrack DMS and Tekion, alongside CRMs such as VinSolutions, DealerSocket and Elead, and service tools such as Xtime and myKaarma. DMS access is controlled by each vendor's integration programs, so we confirm what your contract allows before scoping and work through approved routes such as CDK Fortellis or Reynolds' certified interface program where needed.
For suppliers, we work with Plex, QAD, Epicor, DELMIAworks, SAP and IQMS-based setups, EDI providers, and quality tools such as Minitab and spreadsheets used for PPAP. Dashboards on PPAP status, delivery performance, warranty rejections and fixed ops gross are typically built in Power BI or Looker Studio.
06
Constraints we design around
Suppliers work under IATF 16949 and customer-specific requirements, so automations support your quality procedures and keep records traceable rather than changing what gets approved. Dealers hold customer financial data subject to the FTC Safeguards Rule, and texting or calling customers must follow TCPA consent rules. We keep data in your accounts with role-based access and documented data flows. We do not give legal advice.
Larger groups and suppliers also have IT standards: SSO, vendor security reviews and change control. We plan for these from the first conversation.
07
How an automotive automation project works and what it costs
We start with a free review of one workflow, the systems involved and what your DMS or ERP exposes. You get a fixed-price quote, a timeline and a first stage, often run at one plant or one store before rolling out.
A focused workflow, such as warranty claim checks or PPAP package assembly, typically takes 1 to 3 weeks. Multi-store or multi-plant projects with dashboards typically take 4 to 8 weeks, shipped in stages. You own all accounts, workflows and code.
TOOLS
Tools we connect
FAQ
AI automation for Automotive questions
Can you automate PPAP documentation?
Yes. Workflows can collect required PPAP elements, check that each is present for the submission level and assemble the package. A quality engineer reviews and signs the PSW, so approval stays with your team.
Does automation work with CDK or Reynolds DMS?
Often, through approved routes. CDK and Reynolds control third-party data access through their own integration programs, and some data is available through reports or exports. We confirm what your contract allows during the free review.
How can a dealership automate warranty claims?
Repair order data can be checked for op codes, story lines, parts and photos before submission, and AI can draft the cause and correction text. The warranty administrator reviews and submits each claim.
Can AI answer service department calls?
An AI voice agent can handle routine calls such as hours, appointment changes and repair status, and transfer anything else to your BDC or an advisor. Calls and texts are designed around TCPA consent rules.
How can automotive suppliers automate EDI releases?
Incoming 830 and 862 releases can be compared with your ERP plan automatically, with significant changes flagged to scheduling and ASNs checked before they are sent.
What does automotive automation cost?
We give a fixed quote after a free review. A single workflow typically takes 1 to 3 weeks and multi-site projects typically take 4 to 8 weeks, delivered in stages.
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GET A FREE PROPOSAL
Tell us what you want automated
Describe the process that eats your team's week. We reply within one business day with a first take on what can be automated, which tools fit and roughly what it would cost.
- Free 30-minute automation review
- Fixed quote before any work starts
- You own every workflow, account and line of code